decided
During the III scientific-practical conference Topical issues of regulation in the telecommunications industry and the use of radio frequency resource of Ukraine, held last week, the National Commission for Communications Regulation of Communications (NCRC) has publicly outlined the main directions of its activities at the earliest possible time. First, Natskomissiya intends to mitigate the state regulation, which will work on the facilitation of market access.
According to the decision of the conference, one of the major tasks to improve the regulation of the market - a shift from licensing frameworks to operate in the telecommunications industry to the registry, which will significantly simplify the access of economic entities in the market of telecommunication services. Secondly, it is to tighten state regulation, at least with respect to the core activities telekommunikatorov. In particular, as is evident from the decision of the conference, special attention will be paid to the quality of telecommunications services: Tackling quality telecommunications services to institutional and legislative levels will help to safeguard the rights of consumers.
To perform this task properly, Natskomissiya decided to lay the material and even the scientific basis for a mechanism to regulate the quality telekomuslug. This deals with another item from the decision of the conference: To realize the full potential of professionals and scientists of great importance is the establishment of scientific and analytical laboratories to regulate telecommunications. It would be useful to draw attention telekomoperatorov the need for financial support for such a laboratory.
So, in the regulation of telecommunications sector, according to a member of NCRC Vladimir Zverev, the transition period begins: Our goal - to come to market self-regulation. This laboratory, believed to operators, as well as possible should reflect the meaning and philosophy of the self: the finansiruesh creation of laboratories, to pay its operation and then have to pay fines, if the laboratory identified certain violations of your hand. With this self-view telekommunikatory, and government regulation is not necessary.
So far, so good
However, NCRC believes that the transition to full self-regulation in the market too early. To begin with, according to Mr. Zverev, should facilitate access to the telecommunications market and introduce a registration system. That is, the operator wishing to enter the market, do not need to be, as now, to get two licenses (for radio frequency resource and the types of services) and to apply for the use of number resource, if it is needed. According to the director of the department of licensing and radio NCRC Vladimir Smolyar, will be revised licensing terms for the activities, and although the license for the use of radio frequency resource will remain, it will be only a technical permits.
As a result of following the imposition of the registration form entry into the market potential operators will need to apply much less zayavitelnyh documents, and they will be treated much faster. During the registration you will need to just get a license for radio frequency resource and the authorization to use the license resource, then the applicant will be included in a single register of operators and providers, as noted by Mr. Smolyar, already has drafted a detailed inventory of telecommunications services. And when the operator is registered, it will need to go to this inventory and note what types of services it intends to provide. Interestingly, if all of a sudden the registered operator violates the conditions of use of frequencies, they take it, but registration will remain, and he can again receive frequency.
Although in general the idea of simplifying access to telekomrynok is certainly pleased with the operators, the prospect of licensing the replacement for the registration is still somewhat concerned about the present at the discussion of players telekomrynka. There retorts: What is already working for operators? Restart will have to pay for registration? . But Vladimir Zverev hastened to reassure a fuss, that is already working to re-operators do not need, they will do so only after the expiry of their existing licenses, if you want them transferred. Besides telekomschiki began to be interested in, what happens when marketing them Not to any new service is not registered in the registration. To do this, Zverev said, would be capable of providing new services without being registered for the half year, during which the operator will need to apply early in their submission to the NCRC, and thus pay for it.
Another know-how, which is still hesitate NCRC may be the emergence of such concepts as the guarantor of the operator. That is, when newly registering the operator can specify a guarantor, which in case of liquidation will take the registrant to its network of subscribers.
Index - quality
As promised NCRC, it seriously care to ensure that market participants to make responsible for the quality of their services, rather than simply to talk about this topic. And to translate that vision into reality, according to a member of NCRC S. Peace, the Commission decided to establish a system of quality control telekomuslug. NCRC challenge - to create an environment encouraging operators to improve service quality. It should be fully inform users about the level of service quality that they can make meaningful choices, - explained Peace. To do this, he believes, should ensure effective monitoring of service quality by the state. And to do so, NCRC should develop two normative documents: The situation of the quality control of telecommunications services and how to conduct research and assessment of quality indicators telekomuslug. The need for the emergence of these acts NCRC representatives explained simply: there is no normative and methodological bases, which would maintain control of its kind.
As the peace, the first version of will be posted for public comment on the official site Natskomissii by the 20 July. The document determines the main tasks of quality control telekomuslug, in fact, the parameters of their services, which must be controlled. It will also set out general requirements for the technical side of quality control: the organization of trials telekomparametrov, general requirements for the methodology of these tests and the bodies authorized to conduct them. Well, and that operators do not feel experimental, they also provide some authority: The situation will oblige them regularly publish information on the quality of telekomuslug.
At the same time for the market is good news: As discussed earlier BUSINESS NCRC Chairman Sergei Kolobov, analyze and confirm the quality of its services operators will be able to. To do this, they will be enough in accredit state inspectorates connection (GIS) unit to monitor the quality of services provided, and make it into the registry NCRC. It is believed to Natskomissii, market participants are choosing to do everything yourself, will benefit from this because the can on a fee basis to provide quality research services to other operators. To be honest, willing shalturit in such a way that is unlikely to succeed, because the GIS will be to carry out routine checks on the work of telekomuslug, as well as operators of laboratories to analyze the data and compare them with their own. Routine inspection, according to current legislation, can not be held more frequently than once every three years. But if one or another operator will be a lot of complaints from users, NCRC will be able to decide to conduct unannounced checks of the operator - warns peace.
There is good news for subscribers: Natskomissii to believe that you have to assign the level of quality services to the tariffs for these same services. Without differentiating the level of service quality and gradation according to the price of their existing problems can not be solved - sure Sergei peace. This replica has caused a quiet murmur in the room, but to publicly voice their criticisms, none of the representatives of the operators who attended the conference, not solved. As explained by one of the participants who wished to remain anonymous, yet no one возмущаетÑÑ, because all operators are like the left and the right to claim the high quality of service, and troubled - is subject to the approval of this question and to attract too much attention to government: The operators will resent, but not now, but after the first inspection. I am sure, many even go to the courts if they try to force change prices for services in connection with non-compliant parameters of the quality of their services.
and wait for this wave of checks and perturbations is short. According to Peace, quality control telekomuslug will be implemented from the beginning of next year: Already, on the basis of Ukrtelecom has been tested a new quality standard for fixed telecommunications services. It should be noted that on this occasion, debate has raged ... CJSC КиїÐ²Ñтар expressed interest in testing the quality requirements of mobile services in its network. We want to complete the development of methods and procedures by the end of this year, and since the beginning of 2010 to bring them into effect. Besides, he said, standards of quality fixed-line and method of testing services for compliance with these standards is already under consideration by the State Administration of the Ministry of Transport and Communications of Ukraine. But, unfortunately, know the position Gossvyazi on this issue, as on many others, the conference failed, as the representatives of the departments at the event for some reason did not appear, though, and announced their presence.
Angelina Bakalinskij
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